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Sales Support & Administration Specialist

Jetpack Workflow

Pittsburgh, PA
Jetpack Workflow
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Job Details

Do you love small businesses and want to help them be more successful?

Are you ready to roll up your sleeves to contribute meaningfully to a rapidly growing business?

We want Jetpack Workflow to become the go-to practice management tool for accounting firms and are looking for a sales support and administration hire

You will join our small, amazing team and work closely with our Sales Manager in our East Liberty, Pittsburgh, PA office to design, improve and grow our SaaS product

Day to day:

  • Manage and maintain the general sales inbox, intercom support chat on the marketing website, direct incoming queries to the appropriate person, and respond quickly to any incoming sales calls
  • Work inside our CRM and sales applications to pull lead lists, follow up reports, activity reports, and more
  • Help with research related projects, edit content for sales/marketing, coordinate office supplies and marketing materials
  • Assist with other the sales, support, and success team projects


We believe you'd be a phenomenal fit if any of these describe to you:

  • You have excellent research, analytical thinking, and communications (phone, interpersonal, and email) skills
  • You become “irked” (but not rude) when a process isn’t followed
  • You have a strange obsesion for spreadsheets, are the go to “organized one” in your peer group, or find yourself diving into “inbox zero” or desktop folder management
  • You continually hone your skills (and love to learn new ones)
  • You’re very tech savvy, and are familiar with many of the leading software applications (and pick up new ones quickly)
  • You love bringing organization to fast paced environments, and love helping team members succeed
  • You’ve alreayd found at least one typo in this write up, and you’re going to email us which ones you found
  • Bonus if you have previous experience working in a startup or have experience with project management, task management or CRM software
  • You can demonstrate our company values LEGOS (leave it better than you found it, execute, grow, ownership, and serve)


  • Flexible vacation and sick days
  • Health, vision, and dental coverage
  • Upcoming 401K program
  • Team retreats and outing
  • Being part of a small, but fast growing technology startup in Pittsburgh.
  • Make meaningful contributions and be able to grow within the company

What We're Building

Jetpack Workflow is Recurring Client Management for Professional Firms (with a current focus on small-mid accounting firms)

We serve the 'second half' of the client relationship, the one that deals with ongoing work, scheduling, billing, and firm analytics

We'd love to hear from you. Send us your resume and the answer to the following questions:

  1. Why work for Jetpack Workflow?
  2. What date is the 1040 deadline in the US?
  3. What is the population of Pittsburgh?
  4. Describe your favorite systems and tools to stay organized (and why you choose them)
Apply on the Company Site
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